Have you ever asked yourself, is there any closing techniques that really work for my Doterra business?
Recently, I attended a Emerge Training webinar arranged for Doterra Wellness Advocates. The presentation explained a simple and effective way to close a sale and take your business to the next level.
How to be a closer in sales in your Doterra business
Set an Appointment
First of all imagine what an accountant or a real estate agent do if you asked for their services while you were at a webbing or in line at the bank. They would not start pitching their services to you straight away, they would offer you their business card and ask you to make an appointment.
So, as a Wellness Advocate and apart of the closing the sale training consider reducing the overkill and allow the customer to feel comfortable and relaxed in your presents by saying:
“Hi, thanks for your interest, usually what I do is set up a time to go over your health goals, a little about the company, and the most popular kits, this only takes about 30 minutes. You don’t have to buy anything, but if you see something you like, of course I will be more than happy to help you order. Is that something you would be open to?”
As you can see, this approach creates a situation where the customer feels they are making the decision rather than the customer believing they are being forced into a corner and bullied into purchasing something they don’t feel they need or want.
Give an Agenda
However, this approach is not over, because when the customer is attending the appointment we still want them to feel comfortable and enjoy the experience of buying the oils.
So, again allow the customer to feel relaxed and present so they hear what you say and what you are offering them that will benefit and improve their lives. Below is suggested dialogue to start the conversation:
“Hi again, like I mentioned when we set up the appointment, today we are going to go over your health goals, a little about the company, and the most popular kits. My part will take about 30 minutes. You don’t have to buy anything, but if you see something you like, of course I will be more than happy to help you order it today. How does that sound?”
In addition, as apart of the closing the sale training, here are some sales closing questions that will help you complete the sale:
- What else do you want to make sure we go over today?
- I don’t want to bore you with information you don’t care about, so tell me a little bit about your health goals and the health goals of your family? What else?
- What do you already know about Doterra?
Personalize the Features and Benefits
As well as the questions above consider some further combinations such as “earlier you mentioned” or “have you ever” and give 2-3 simple scenarios where you have some personal knowledge and experience, so it sound convincing. This should be personalize for the customer and express the features and benefits they will gain from purchasing one of your kits.
Give Simple Choices
Offering every oil available to the customer is overwhelming for anyone and not how to be a closer in sales, so ask questions such as:
- Are you interested in a kit with or without a diffuser?
- Are you interested in the AromaTouch kit or the Home Essentials Kit?
If you offer everything, they will buy nothing because the purchase becomes a big event rather than a enjoyable event.
Let’s recap on the closing the sale training
- Set an Appointment
- Give an Agenda
- Gain Input
- Personalize the Features and Benefits
- Give Simple Choices
For more details about how to be a closer in sales in your Doterra business watch the video below. It is about 55 minutes long and will go into depth on how to become the best closer you can be.
When you have found the closing techniques that really work, it is a gift and something that does not appear everyday, so please, if you are serious about becoming a successful Wellness Advocate start using them today.